Unibet Review

Unibet Mobile App Review

As mentioned earlier, Unibet was founded in 1997, when it operated out of Ström’s home in London. The next year, after acquiring a licence, the company set up a telephone betting operation. In 1999, Unibet launched the website. Afterwards, came a betting service and a mobile betting site in 2003 and 2004, respectively.

Unibet was one of the first companies to introduce live betting back in 2003. It always strived for the latest online features. Today, making over three-quarters of a billion pounds in revenue, the company has some serious resources to stay ahead of the competition.

Unibet is one of the biggest gambling operators in Europe, with a substantial international market. In 2020, it received the International Gaming Award for Online Poker Operator of the Year.

System Requirements and Software Stability

The Unibet iPhone and Unibet Android apps are available in multiple languages making it easy to cater to a wide audience. Apple users can download Unibet app via the App Store. The Android version is available through the Unibet website.

The system requirements for the mobile apps are quite basic, including:

• Android 4.1 and up 
• iOS 9.0 and up 

Both mobile instant play and mobile app work seamlessly without any major technical issues. The company regularly updates software on all apps. Unibet sports, Unibet poker, and Unibet casino app have become individual products maintaining app stability and overall integrity. 

App Features

Unlike many other providers, the Unibet mobile apps offer clarity and easy navigation. While it may seem similar to the other apps at first, it is different as it provides a much more superior experience.

Punters prefer using the app because it has all the features of the Unibet desktop website, including live streaming and live betting. You can easily get used to its incredible responsiveness while scrolling through the efficient collapsible menu system.

At the top, there is account management, navigation options, and quick link access to prominent sporting events. The remaining display is for betting, which makes for easy control and a great overall user experience.

The other great interface feature of the Unibet app is the option to keep the top menu hidden. Whenever you need to access the menu, scroll up, and the options will appear on the screen. 

While the app usually runs quite fast, you occasionally may feel a lack of smoothness. However, overall, the company managed to develop a fantastic app offering customers an excellent user experience.

Unibet current software gives you the ability to change your identity up to three times a day.

Let’s look at the variety of games available on different mobile apps:

Unibet Sports App:

• Boxing
• Football
• College basketball
• Cricket
• Tennis
• UFC/MMA
• Cycling
• Darts
• NHL
• Golf
• Motorsports
• NBA
• College football
• NFL
• Rugby Union

Unibet Casino App:

• Slots
• Progressive jackpots
• Table games – Roulette, Blackjack, Baccarat, etc.
• Live tables

Unibet Poker App 

• Different styles of poker

The number of available markets and betting options on the Unibet sportsbook is incredible. Any punter would be spoiled for choice when using the apps.

Promotions and Bonuses

There are plenty of Unibet offers and Unibet bonuses available with the Unibet sports app, including:

• Unibet Welcome Bonus
  The Unibet welcome bonus for the sports betting app allows you to get the first £40 bet back plus a £10 casino bonus.
• Unibet Deposit Bonus
  To receive a Unibet deposit bonus, claim 100% of your first deposit up to £25.
• Refer a Friend Bonus
  Inviting friends gives you a Unibet bonus of up to £150 for three friends.
• Weekly Big Cash Prize Draw
  Get a chance to win a share of £5,000 every week by entering the Unibet US Sports Prize Draw.
• 100% Cash-Out Pre-Match
  You can cash out 100% of your bet before the match starts. The same offer applies to combo bets as well.

The Unibet bonuses and promotions with the Unibet poker app include:

• Unibet Welcome Bonus
  The Unibet welcome bonus for the poker app entitles you to get £20 extra plus a £500 playthrough bonus.
• Unibet Online Series XII
  Participate in Unibet Online Series XII and get a chance to win €650,000 (or equivalent value in currency of your choice) along with other prizes.
• MTT Player of the Year
  It’s an opportunity to get awarded as MTT Player of the Month, Player of the Quarter, and Player of the Year and win coveted avatars, tickets, and exclusive freeroll invites.

While other rival companies try to attract customers with the help of diverse VIP and loyalty programs, Unibet doesn’t offer any of the kind.

Speaking of Unibet competitors in the online betting market, the top candidates are:

• Betfair
• Bet365
• Sky Bet
• Sportingbet
• Ladbrokes
• Betsson

Banking Options

Unibet offers a range of currencies for your account:

• British Pound (GBP)
• Euro (EUR)
• Danish Krone (DKK)
• Norwegian Krone (NOK)
• Swedish Krona (SEK)
• Swiss Franc (CHF)
• Polish Zloty (PLN)

Regarding cryptocurrencies, Unibet does not support any at the moment.

The Unibet withdrawal time depends on the payment method you use. Below is a table that provides information regarding some of the Unibet deposit options and withdrawal amounts.

The availability of a cash-out option presents another great advantage to punters. What’s more, it adds to the tactical and strategic aspects of online betting. Naturally, cash-out payments are lower than the winnings.

Cash-out guarantees you receive a certain percentage of your winnings, eliminating the risk of losing. Coupled with live streaming and in-play betting, it creates a great Unibet mobile experience.

Customer Support

Let’s move on to the customer support information in our Unibet mobile app review.

It seems like the customer support team is understaffed. Nevertheless, they provide all necessary help in a friendly manner. There are no major complaints from the punters.

The great thing about customer service is that it’s available 24/7 through freephone, email, and live chat. 

The problem is it’s not easy to find all the details about Unibet customer support. The only way is to use the FAQ section to get further details, which isn’t very convenient. We got the sense that Unibet wanted us to solve our problems without contacting them. 

There is also a Unibet community that offers some solutions. We believe it’s a good way to connect with other punters, but that’s not the primary source to address while dealing with any customer issues.

The customer support team makes users wait for hours before replying by either email or phone. As for the Unibet live chat, it’s not any faster. Sometimes you need to wait up to ten minutes before receiving an answer. 

We did not expect to get this kind of service from an otherwise amazing mobile betting company. The Unibet customer support is probably the only black mark in our Unibet review.

We’ve collected all Unibet contact information for you, so you don’t have to go through the trouble of searching it.

• Unibet Contact Numbers
  0800 329 393 (Freephone) or 0044 (0) 207 257 8701 (International)
• Unibet Email
  [email protected]
• Unibet Customer Support Address
  Unibet, Suite 2B, 143 Main Street, Gibraltar, GX11 1AA
• Unibet Twitter
  @Unibet @Unibetracing

In our research for Unibet review, we found out that people rated Unibet customer service as average. We agree with this rating. 

Final Verdict

It’s a fact that Unibet offers an exceptional mobile betting experience for any punter. App features, options, and markets give you a plethora of choices. At the same time, the app interface, responsiveness, and practicality add to a user-friendly and fun experience.

The Unibet online features on the desktop site replicate well on the mobile app with a collapsible menu and smart navigation systems. Punters could even wonder why they need the desktop site when all the features, including live streaming, live betting, deposit, and cash-out are all available on mobile.

The lack of a VIP or loyalty program is not our biggest concern. However, the customer support is. With all the available resources, we hope that customer service improves in the future. It really is the only flaw we see in an otherwise perfect mobile betting app.